Action-needed queue
Attention Inbox
Turns customer replies, stale work, failed payments, overdue invoices, and low reviews into owned, role-aware action items.
- Unread versus open is clear
- Action remains until handled
Product suite
One operating surface for the work that moves revenue.
MaxQOS is the product built by MaxQ Interactive for service businesses that need every reply, appointment, estimate, invoice, payment, review, and AI-assisted action to stay tied to the same operational memory. For your own workspace, maxqinteractive.com can also act as a source of new threads.
Capture
Every signal enters one thread
Prioritize
Every action item gets an owner
Improve
Every workflow produces analytics
What is included
The full service-business command layer.
Operational memory
Threads
Keeps customer context, timeline events, resources, and next actions in one place instead of scattering work across tabs.
- One customer timeline
- Resources stay attached
Dispatch context
Scheduling
Schedules appointments with customer, estimate, crew, and conflict context visible before the dispatcher commits.
- Less calendar drag
- Clear assignment gaps
Quote-to-work flow
Estimates
Builds, sends, and follows up on estimates with public links and timeline history tied to the thread.
- Dormant estimates surface
- Approvals move to scheduling
Money follow-up
Invoices
Creates invoices from work, sends customer links, and keeps overdue follow-up visible until payment or resolution.
- A/R stays visible
- Reminder work is explicit
Stripe-ready collection
Payments
Connects Stripe-hosted payment links and payment events back to the invoice, customer, and thread.
- Payment state is traceable
- Failures become attention
Reputation loop
Reviews
Requests reviews, tracks submissions, highlights low ratings internally, and keeps stale requests actionable.
- Review flow is measurable
- Low ratings get handled
Command layer
Max AI
Summarizes threads, drafts replies, proposes next actions, and helps operators move faster with human approval.
- Drafts stay contextual
- High-impact actions need approval
Source to workspace